Quest Diagnostics Redd Road PSC at 840 East Redd Road, El Paso, Texas.

Incompetent staff. Only one person works the entire thing; desk, insurance check, and lab tests. The lady working told me my lab order was wrong and to come back from the FMC next door which took 5 mins. When I came back, she had closed and told me to go to the osbourne location even though she told me to come back.

Terrible! I went on Friday at 2:30 on Feb. 23rd and found that the door was locked, I peeked thru the door glass and could glimpse that there was a girl there so knocked but she never looked up. I continued to wait and another customer came in and said she had an appt so we both knocked. I called Quest and pushed enough buttons to get an answer at another location and he said he’d call them. he came back online and said they were not answering their phone! after 30 min she opened the door and said oops, someone must have locked it. when I asked why she didn’t respond to all the knocking she responded rudely and was then rude throughout my visit.